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Reset Account Password


In order to reset your password, we need to verify your identity.

Please enter your desired password in the password field and confirm your entry by entering it in the confirm password field.

Please enter your 16 digit Card Holder Portal debit card number, CVV and your Date of Birth.

Password must meet the following requirements:

  • 8-15 Characters
  • Possible Characters a-z, A-Z, 0-9, _!@#$%^*+~?
  • At least one capital letter
  • At least one letter
  • At least one number
  • At least one Special Character
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BY USING THIS CARD YOU AGREE WITH THE TERMS AND CONDITIONS OF THE CARDHOLDER AGREEMENT AND FEE SCHEDULE, IF ANY. This Card is issued by Metropolitan Commercial Bank (Member FDIC) pursuant to a license from Mastercard International. Card program marketed and administered by Praxell, Inc. 

To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions and their third parties to obtain, verify, and record information that identifies each person who obtains a Card. What this means for you: When you apply for a Card, we will ask you for your name, address date of birth, social security number or country identification number, and other information that will allow us to identify you. We also may ask to see your driver's license or other documentation bearing your photo as verification of your identity.

 

FOR CUSTOMER SERVICE CALL Praxell, Inc., at 1-800-708-8275

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